Privacy Policy

Last Updated:

1. Introduction

Honestlinesafe ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, postal address
  • Service Information: Details about the services you request or enquire about
  • Technical Information: IP address, browser type, device information, website usage data
  • Communication Records: Correspondence between you and us

3. How We Collect Information

We collect information through:

  • Contact forms on our website
  • Direct communications (phone, email, in-person)
  • Website analytics and cookies
  • Social media interactions

4. Use of Information

We use your personal information to:

  • Provide and deliver our services
  • Respond to your enquiries and requests
  • Send you service-related communications
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

5. Disclosure of Information

We may disclose your information to:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Professional advisors (lawyers, accountants)

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Cookies and Tracking

Our website uses cookies to enhance user experience and analyse website traffic. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and stored in countries outside Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Honestlinesafe
58 Readshaw Rd, Duncraig WA 6023, Australia
Phone: +61 478 745 524
Email: light@honestlinesafe.world

14. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with:

Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992